Banquet Operation Manager

Qualifications:

• Minimum Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 3-5 years of experience in banquet operations, with at least 1-2 years in a managerial or supervisory position.
• Previous experience in a four or five-star hotel is mandatory, preferably within an international hotel chain.
• Strong knowledge of banquet operations, MICE, weddings, corporate events, and large-scale functions.
• Proven leadership skills with the ability to manage, motivate, and develop a high-performing team.
• Excellent understanding of banquet service standards, event setup, Banquet Event Orders (BEOs), and operational coordination.

Key Responsibilities:

• Oversee and manage all banquet operations, ensuring smooth execution of meetings, conferences, weddings, corporate functions, and social events.
• Ensure all events are executed according to the Banquet Event Order (BEO), guest requirements, hotel standards, and agreed service specifications.
• Coordinate closely with Sales & Marketing, Event Planning, Food & Beverage, Engineering, Housekeeping, and other relevant departments.
• Lead, supervise, train, and develop the banquet team to maintain high service standards and operational efficiency.