Customer Experience Officer
Tentang lowongan ini
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Support service quality and customer experience initiatives across branches.
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Monitor and evaluate service implementation and identify areas for improvement.
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Collect, process, and analyze service performance data.
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Prepare reports and insights related to service performance.
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Coordinate with branches and regional teams on service programs and activities.
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Manage departmental documentation and administrative processes.
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Develop communication materials to support the company's service culture.
- Bachelor’s degree in Business Administration, Statistics, Mathematics, or other relevant fields
- Have 1-2 years experience in customer experience, service quality, or customer satisfaction area.
- Strong administrative and documentation skills, with high attention to detail.
- Strong data processing and analytical skill, with the ability to organize, analyze, and interpret service performance data.
- Proficient in Microsoft Excel & Google Spreadsheet, including data processing, reporting, and basic data analysis.
Wawasan pasar
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Pertanyaan yang sering diajukan
Berapa gaji yang bisa saya harapkan?
Lowongan ini tidak menampilkan gaji. Peran serupa di Jakarta sering sekitar 9 865 995 Rp (median dari 4 663 lowongan).
Bagaimana cara melamar lowongan ini?
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Apakah lowongan ini masih berlaku?
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Di mana saya bisa melihat jenis dan format kerja?
Kondisi utama ditampilkan di atas deskripsi. Anda juga dapat membuka lowongan terkait untuk PT Prodia Widyahusada Tbk. (Prodia) dan Jakarta.