Cluster Reservation Agent

• Minimum Diploma or Bachelor's degree in Hospitality Management, Tourism, Culinary Arts, or a related field

• Previous experience in a relevant position is preferred

• Good understanding of hotel operations and hospitality service standards

• Strong communication and interpersonal skills

• Customer-oriented with a friendly and professional attitude

• Good organizational, problem-solving, and time management skills

• Able to work independently and as part of a team

• Well-groomed, detail-oriented, responsible, and proactive

• Able to work in a fast-paced and dynamic environment

• Willing to work shifts, weekends, and public holidays as required

• Good command of English is preferred